Privacy Policy
Effective Date:
Welcome to eSchool24. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.
1. Information We Collect
- Personal Information: Name, email, phone number, address, school/institution details.
- Academic Data: Student records, attendance, grades, course details.
- Usage Data: IP address, browser type, device information, interaction with our platform.
- Payment Information: Billing details, transaction history (processed through secure third-party providers).
2. How We Use Your Information
- To provide and improve our school management services.
- To communicate updates, notifications, and support assistance.
- To ensure security, prevent fraud, and comply with legal obligations.
- To analyze system performance and enhance user experience.
3. Data Security
We use industry-standard security measures, including encryption and access controls, to protect your data from unauthorized access, misuse, or alteration.
4. Sharing of Information
- We do not sell or rent your personal data to third parties.
- We may share necessary data with trusted service providers (e.g., payment processors, cloud storage) under strict confidentiality agreements.
- We may disclose information if required by law, government authorities, or for legal proceedings.
5. Third-Party Services
Our platform may integrate with third-party tools (e.g., Google Classroom, Zoom, payment gateways). Their use of your data is governed by their respective privacy policies.
6. Cookies and Tracking Technologies
We use cookies to store user preferences, analyze traffic, and enhance platform functionality. You can control cookie settings through your browser.
7. Children's Privacy
Our services are intended for educational institutions, including minors. We collect student data only under the authorization of schools or parents. If you believe a child's data is being misused, please contact us.
8. International Data Transfers
If you access our services from outside India, your data may be transferred to and processed in India, where data protection laws may differ.
9. Data Retention
We retain personal data as long as required to fulfill our services, comply with regulations, and resolve disputes. Users can request data deletion by contacting us.
10. Your Rights
- Request access, correction, or deletion of your personal data.
- Opt-out of marketing communications.
- Request a copy of stored data.
11. Dispute Resolution
If you have concerns regarding our data policies, please contact us. Unresolved disputes may be handled under Indian law through arbitration.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us: [email protected]